MIS Project
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MIS Project
SNI has been sought out to implement a Management Information System for
Park Place Hotels in South Korea. The MIS project, part of a hotel management
system, will be an integral part of positioning Park Place Hotels as a world
class facility appealing to affluent business travelers. We have researched the
project with respect to technical requirements and cultural risks of conducting
business in South Korea. SNI has successful, relevant experience in developing
and installing a similar system for Comfort Suites in Texas eighteen months ago.
Based on this experience and the close parallel in system requirements, we
believe SNI possesses the technical expertise to be successful. The project is
expected to generate $1.28 million in revenue. Doing business in a foreign
country will be new to SNI. South Korea is an excellent place for this expansion
of our market. "Korea, with its abundant skilled workforce, well-developed
social infrastructure, and large domestic market…will create an environment in
which business can prosper" (American Chamber of Commerce in Korea, 1998).
We have explored the extensive research available on Korean culture and protocol
and believe that with proper preparation our technicians and managers will
succeed in building successful working relationships. We believe this project
presents a unique opportunity for SNI to expand its market and will likely
result in additional opportunities in Korea and potentially other countries. We
recommend a team be assigned to negotiate an agreement with Park Place Hotels
for the development, installation, training, and maintenance of their Hotel
Management System. TABLE OF CONTENTS Page I. Introduction 6 II. Method and
Criteria 6 Sources of information 6 Project elements 6 Technical 6 Cultural 6
III. Evaluation and Analysis 7 About SNI 7 Mission Statement and Vision 7
Organizational Chart 7 Strategic Business Plan 8 Management Strategy 8 Project
Description and Purpose (Goal) 8 Overview 8 Current Situation and Project
Objective 9 Proposed System 10 Software Hardware, Manpower Resources Required 10
Financial Breakdown and Implications 11 Critical Success Factors 12 Design,
Training, and Implementation 12 Anticipated Difficulties in Development and
Implementation 12 Cultural Success Factors 13 Overview 13 Language, Education,
and Work Ethic 14 Legal and Financial Issues 15 Social and Ethical Issues 16
Korean Business Practices 17 Customs and Protocols 18 IV. Conclusions and
Recommendatio...
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